Day at the Spa Reed Diffuser

Processing Time

Our artisan candles and Jesmonite pieces are handcrafted in small batches. Processing typically takes 3–5 business days before your order ships.
During peak seasons (holidays, Mother’s Day, Valentine’s Day), processing may extend to 5–7 business days.

Shipping Options

All shipping rates are calculated at checkout based on weight and destination.

• Standard Shipping (3–5 business days) — calculated by weight
• Expedited Shipping (2–3 business days) — calculated by weight
• Express Shipping (1–2 business days) — calculated by weight
• FREE Standard Shipping on all U.S. orders over $99

Delivery Timeline

Most orders arrive within 3–5 business days after processing, depending on the shipping method selected at checkout.

Order Tracking

Once your handcrafted order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

International Shipping

We currently ship within the United States.
International shipping isn’t available at this time, but you’re welcome to request a custom quote via email or chat.

Questions?

We’re here to help. Reach us anytime at orders@kindgiftsco.com.

Our Satisfaction Guarantee

We stand behind every gift. Your happiness is our priority — if something isn't right, we'll make it right.

Returns are accepted within 14 calendar days of purchase.

Defective or Not-as-Described Items

If your item arrived defective or doesn't match its description, we'll provide a full refund or replacement — no restocking fee, no hassle. Please note that damage occurring during transit is the responsibility of the carrier and falls outside our liability. We recommend contacting the carrier directly to file a claim, and we're happy to provide any documentation needed to support your case. For all other defective or misrepresented items, contact us and we'll take care of everything.

Change-of-Mind Returns 

Changed your mind? We accept returns of unopened, unused items in their original packaging. A 25% restocking fee applies to change-of-mind returns to help us maintain fair pricing for all customers.

Return Requirements 

Items must be unopened, in original packaging, unused, and undamaged. Perishable, sale, and clearance items are final sale.

How to Return 

Mail returns to: 1475 W. Gregory Street, Chicago, IL 60640, USA Return shipping costs are your responsibility and non-refundable. Please package items securely.

Refund Timeline 

Refunds are processed within 5 business days of receipt and inspection.

Questions? 

Reach out at returns@kindgiftsco.com — we're happy to help.